Personal Goodbyes – Service, Care, and Value for All
So much has changed in funeral service in recent years, there is rightfully a greater demand for more personalised service, care for the environment, and value for money. Direct unattended cremations have also increased, leading to online providers offering low cost services without the assurance of the overall care of a traditional funeral director. People rightfully expect to say goodbye to their loved ones in the most appropriate way, whilst wishing to be sure of quality standards of service, care, and value for money.
Therefore, at The Natural Burial Company we now have a range of services, ensuring Service, Care, Environmental Responsibility, and Value. We are calling this new range Personal Goodbyes.
Personal Goodbyes focus on the most important aspects of funeral service to ensure that everything is as it should be, without you having to pay for services that you don’t need, whilst knowing that you and your loved one are being cared for by dedicated, caring, professionals, who have the best interests of you and the environment at heart.
The Service provided is by experienced colleagues, passionate for doing the right thing. Nina and Christopher, two of our small but caring team, have nearly 70 years of experience in funeral service. Along with Cara they provide truly personal services, whatever the style of service you require. There are no different levels of service based on cost. Our services include meeting you in your own home if you wish, as we understand that this is where you are most comfortable. We also only conduct one full service a day, ensuring you have as much time as you wish to say goodbye. This also allows time for picnics in the summer and refreshments under cover at other times. Tea, Coffee, and Squash, is provided free of charge, and music via blue-tooth speakers can be arranged.
The document Saying a Personal Goodbye also provides ideas as to how a celebration of life or funeral service can be arranged in the most appropriate way.
As we understand that for a number of reasons you may wish to arrange a Cremation rather than a Natural Burial Personal Goodbyes also offers a range of cremation services, with three trees planted for each cremation conducted to counter the environmental damage of cremation.
Care for the deceased, the family, and the environment, is also paramount. We work in partnership with funeral directors to ensure the highest quality of care for the deceased. These partners are carefully chosen for their own dedication, and the quality of their facilities.
We remain available to you at all times. This includes ensuring the continuity of the person making the arrangements with you being your point of contact throughout the arrangements, and being present on the day of the service. We believe that building this relationship and trust is essential. It is not right to suddenly be in the hands of a stranger on one of the most difficult days of your life.
Our Environmental Responsibility is taken extremely seriously as we do everything we can to care for nature. As mentioned above, we plant three trees (a minimum of 6.5 feet / 2 Metres in height, not whips as may be offered elsewhere) for each cremation conducted. All of our coffins, caskets, and shrouds are environmentally friendly and do not have plastic handles. All of our graves are prepared traditionally by hand, and although we use grass matting material to support the appearance of the grave, all of the materials used are recycled or repurposed. Furthermore, our Natural Burial Grounds are managed to ensure nature and biodiversity thrives. The planting of trees is the ultimate natural memorial as it provides a wonderful legacy for future generations, whilst also helping to protect the planet.
Finally, The Natural Burial Company believe that providing Value is essential. Yes, we are a business, but our focus is on helping the environment and those in time of need, not on profit or “shareholder value”. We would welcome any comparison regarding our prices, which are much lower than the averages you read about in the media. We care deeply that we do the right thing, for the right reasons. This includes our pricing, with the cost of everything clearly explained and transparent.
We are proud of Personal Goodbyes and would welcome the opportunity to provide further information or send an information pack if you wish. You may contact us at any time by email [email protected] or by telephone (0116) 222 0247.

