Individual personal care for all

In a world that is becoming more impersonal, where you can communicate online with companies using artificial intelligence, or a call centre many miles from home, we believe it is important to provide truly individual, personal, service.

This means that one of our caring team will personally look after you, irrespective of the service you require. And we do everything we can to ensure that the first of our team you meet will be the one that looks after you throughout the arrangements and service. If for some reason this cannot be the case we will introduce you to another colleague, at the earliest opportunity.

We do not use the services of a call centre, and do not have colleagues who are “arrangers” and “conductors”, our team will be there for you at all times. So there will be no surprise impersonal service from a stranger on the day. We believe that this approach allows you to build a trusting relationship with our team, ensuring you can be relaxed and confident knowing that you will be looked after throughout by those dedicated to supporting you and your family throughout this most difficult of times.

You are welcome to contact our team for further information on (0116) 222 0247 or [email protected] We are here to help.